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This privacy statement discloses the privacy practices for LebanonHearts.com.
Because this web site wants to demonstrate its commitment to your privacy,
it has agreed to disclose its information practices, this web site has
agreed to notify you of:
1. What personally identifiable information of yours or third party personally
identification is collected from you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution
of the information
6. The kind of security procedures that are in place to protect the loss,
misuse or alteration of information under [NAME OF COMPANY] control
7. How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy,
you should contact privacy@LebanonHearts.com.
Information Collection and Use
LebanonHearts.com is the sole owner of the information collected on this
site. We will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. LebanonHearts.com
collects information from our users at several different points on our
website.
Registration
In order to use this website, a user must first complete the registration
form. During registration a user is required to give their contact information
(such as name and email address). This information is used to contact
the user about the services on our site for which they have expressed
interest. It is encouraged to give all information about the user so we
can provide a more personalized experience on our site.
Order
We request information from the user on our registration form. Here a
user must provide contact information (like name, eamil address and billing
address) and financial information (like credit card number, expiration
date). This information is used for billing purposes and to fill customers
signups. If we have trouble processing an order, this contact information
is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the users hard drive containing
information about the user. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. Once the user closes
their browser, the cookie simply terminates. For instance, by setting
a cookie on our site, the user would not have to log in a password more
than once, thereby saving time while on our site. If a user rejects the
cookie, they may still use our site. The only drawback to this is that
the user will be limited in some areas of our site. For example, the user
will not be able to participate in any of our Sweepstakes, Contests or
monthly Drawings that take place. Cookies can also enable us to track
and target the interests of our users to enhance the experience on our
site.
Some of our business partners use cookies on our site (for example, advertisers).
However, we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track users
movement, and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can identify
any individual person.
We use an outside credit card processing company to bill users for services.
These companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
We partner with another party to provide specific services. When the
user signs up for these services, we will share names, or other contact
information that is necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable information
except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that we,
LebanonHearts.com, are not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every web site that collects
personally identifiable information. This privacy statement applies solely
to information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to disclose
this information. Information requested may include contact information
(such as name and shipping address), and demographic information (such
as zip code, age level). Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friends name and email address. LebanonHearts.com
will automatically send the friend a one-time email inviting them to visit
the site. LebanonHearts.com stores this information for the sole purpose
of sending this one-time email. The friend may contact LebanonHearts.com
to request the removal of this information from their database.
Security
This website takes every precaution to protect our users information.
When users submit sensitive information via the website, your information
is protected both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that information
is encrypted and is protected with the best encryption software in the
industry - SSL. While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when
you are just surfing.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need
the information to perform a specific job (for example, our billing clerk
or a customer service representative) are granted access to personally
identifiable information. Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must re-enter their
password to re-gain access to your information. Furthermore, ALL employees
are kept up-to-date on our security and privacy practices. Every quarter,
as well as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and what they
can do to ensure our customers information is protected. Finally,
the servers that we store personally identifiable information on are kept
in a secure environment, behind a locked cage.
If you have any questions about the security at our website, you can
send an email to security@LebanonHearts.com.
Supplementation of Information
In order for this website to properly fulfill its obligation to our customers,
it is necessary for us to supplement the information we receive with information
from 3rd party sources.
For example, to determine if our customers qualify for one of our credit
cards, we use their name and social security number to request a credit
report. Once we determine a users credit-worthiness, this document
is destroyed.
(or)
In order for this website to enhance its ability to tailor the site to
an individuals preference, we combine information about the purchasing
habits of users with similar information from our partners to create a
personalized user profile. When a user makes a purchase from our partners,
they collect and share that purchase information with us so we can tailor
the site to our users preferences.
Special Offers
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of communications.
Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are
not able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide
requested services and in regards to issues relating to their account
via email or phone.
Correction/Updating Personal Information:
If a users personally identifiable information changes (such as
your zip code), or if a user no longer desires our service, we will endeavor
to provide a way to correct, update or remove that users personal
data provided to us. This can usually be done at the member information
page or by emailing our Customer Support.
Choice/Opt-out
Our users are given the opportunity to opt-out of having their
information used for purposes not directly related to our site at the
point where we ask for the information. For example, our order form has
an opt-out mechanism so users who buy a product from us, but
dont want any marketing material, can keep their email address off
of our lists.
Users who no longer wish to receive our newsletter or promotional materials
from our partners may opt-out of receiving these communications by replying
to unsubscribe in the subject line in the email or email us at support@LebanonHearts.com
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an
informed choice as to whether they should proceed with services that require
an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
on our Homepage so our users are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose it. If at
any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify
users by way of an email. Users will have a choice as to whether or not
we use their information in this different manner. We will use information
in accordance with the privacy policy under which the information was
collected.
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